Articles · 20 articles
Getting started: launching an AI operator the right way
What to prepare before an AI operator goes live: your company facts, the operator’s name and voice, working hours and the questions to ask. Test calls, the portal’s Arizalar list and the Yordamchi assistant, measuring the first month and common launch mistakes.
- 4 min read
How to start with an AI phone operator: the first steps and who does what
Launch an AI phone operator in 6 steps: which calls to hand over, connecting your number, company facts, test calls. No setup fee; 800 so‘m per talked minute.
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How to prepare your company facts for an AI operator: a one-hour fact sheet
An AI operator speaks only from the facts you give it. A one-hour fact sheet: prices, address, hours, 10–15 common questions and rules, with sample wording.
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What name and voice to give your AI operator: rules and ready-made greetings
How to choose an AI operator’s name, voice and greeting: five rules, ready greetings, and the answer to “Are you a robot?”. Sado’s voices: Malika and Shohruh.
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How to set an AI operator’s working hours: answering, booking, calling and transfers
An AI operator has four kinds of hours: answering, booking, outgoing calls and transfers to staff. How to set each one, holidays included, with an example.
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Which questions should an AI operator ask: how to choose and word them
Choose an AI operator’s questions from the next step: 3–5 questions, each one a field. A sample table, rules for wording questions and a check after one week.
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How to run test calls before your AI operator goes live
Make 12–15 test calls before your AI operator goes live: who calls, which 12 situations to check and where each mistake is fixed. A table and a simple routine.
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An AI operator’s first month: how to measure the results and what to compare them with
Compare the first month with a “before” number: answered calls, requests, cost per request and sales. A 4-week plan and a worked example with simple formulas.
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Requests in the Sado portal: what a request card holds and how to work with it every day
Requests is the list of what customers asked for and whom to call. What a request card holds, the six views, and a 15-minute morning routine for your team.
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Yordamchi, the Sado portal assistant: what to ask it and how to give it jobs
Ask Yordamchi about your calls, requests and auto-calls in plain words. Who asks what, how to hand it a job, and why you always confirm every action yourself.
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Call notifications in Telegram: who needs which ones and how to connect them
Sado sends call notifications to Telegram: good leads, new requests, bookings and a daily report. Who needs which notification, and how to connect it.
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Who does what in your team after the AI operator goes live: tasks and a daily routine
An AI operator takes the calls, but four jobs stay with people: calling back requests, taking transfers, updating the facts and a weekly review of the calls.
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How to improve your AI operator every week: a plan for the first 8 weeks
After launch, improve your AI operator one topic a week: questions, transfers, greeting, hours. An 8-week plan and a simple change log with an example.
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The most common mistakes when launching an AI phone operator, and how to avoid them
Common AI operator launch mistakes: old prices, a long greeting, transfers nobody answers, unread requests and five more. Each one has a simple fix.
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How a small business gets started with an AI operator: a simple plan for a team of 1–5
A small business starts its AI operator with missed and evening calls: your own number, facts on one page, 3 questions, requests in Telegram. No monthly fee.
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How to start with an AI operator when all you have is a mobile number
Even with just a mobile number you can start with an AI operator: calls you miss, calls while busy and calls when the phone is off go to it. Your number stays.
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Where to start with an AI operator: incoming calls or outgoing calls first
Where to start an AI operator: many missed calls means inbound first; slow callbacks to leads means outbound first. A simple test, a table and a worked example.
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How to run your first auto-call: purpose, list, test and results
Start your first auto-call with a simple purpose and a list of 50–150 people: a test to your own phone, a start with a daily limit, then the first recordings.
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Who in your team should own the AI operator, and what that person does
An AI operator needs one owner in your team, in charge of its facts, transfer rules, hours and auto-calls. Who fits the role and what they decide alone.
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How to roll out an AI operator across several branches: a pilot, a template and stages
Roll out an AI operator to branches in stages: one pilot branch, a template, then two at a time. A checklist for each branch, and what to measure in the pilot.
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What to check before launching an AI phone operator: the final checklist
Before an AI operator takes real calls, check 7 things: facts, greeting, questions, transfer rule, hours, where requests go, and test calls from staff phones.
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