FAQ
AI voice operator FAQ: how Sado works
How the AI voice operator works, what it costs and how it connects to your number: short answers to the questions businesses ask most about Sado. Can't find yours? Call 78 778 01 23 or message us on Telegram.
How the AI voice operator works, in short
A customer calls your usual number. Sado's AI operator answers in about a second, speaks Uzbek or Russian, answers questions from your information and books appointments. The recording, transcript and result go to the Sado portal and your CRM.
Three steps to connect
1. We connect your number
Your current number over SIP, or a new one.
2. We set up the operator with you
Script, questions, prices and hours.
3. You see the results
Every call in the portal and your CRM.
Price
Pay as you go: only talked minutes, 800 so‘m a minute, no prepayment. Talk more and monthly packages go down to 600 so‘m. You keep your number.
See pricingFrequently asked questions
How does the AI voice operator work?
It connects to your phone number and answers calls: it listens, answers from your information, asks the questions you need and books appointments. The recording and result of every call go to the portal.
Which languages does it speak?
Uzbek and Russian. The operator answers in the language the caller speaks.
Can I choose the voice?
Yes. There are two voices, Malika (female) and Shohruh (male); listen to them on the home page. You also set the operator's name, tone and wording.
Do I have to change my number?
No. The operator connects to your current city or mobile number through your provider's SIP / IP telephony, for example Sarkor or UTeL. We can also connect a new number.
How much does it cost?
You pay only for talked minutes: 800 so‘m a minute, short call or long. No monthly fee and no setup fee.
How does setup work? Do I need a developer?
No developer needed; our team does the setup. We connect your number, enter the script, questions, prices and hours with you, and you see the results.
Which CRMs does it work with?
Bitrix24 has a ready connection: a call card with the recording and transcript, and a lead or deal is created. Our team connects amoCRM, Google Sheets, 1C, BILLZ, MoySklad and other systems together with you.
Can it call customers itself?
Yes. It calls new leads from your website, Instagram or forms right away, calls Excel lists, reminds people the day before an appointment and confirms orders. Only people you may call, and as a real conversation, not a recorded message.
Can it transfer a caller to my staff?
Yes. You set a rule, for example «the caller is ready to buy» or «asks for a person», and the operator transfers the call to your staff member's phone.
What if the operator doesn't know the answer?
It doesn't make one up. It answers only from your information; if the answer isn't there, it says a manager will call back and creates a task.
How many calls can it take at once?
More than ten conversations at the same time, with no queue. Nights, weekends and holidays too.
Is our data safe?
Keys are stored encrypted, data is kept for a limited time, and you have the right to have it deleted. Details are on the Privacy page.
Does the operator tell callers the call is recorded?
If you want, yes: it says at the start that the call is recorded. You can switch this on or off.
Can I control the calls myself?
Yes. You set working hours and limits, and you can stop calls with one button. A number that asked not to be called is never called again.
Which businesses is it for?
Businesses that get a lot of calls: clinics, real estate, car dealers, education centers, online stores, beauty salons and delivery.
How can I try it?
Talk to the operator in your browser on the home page, or call 78 778 01 23, where Sado's own AI operator answers day and night.
What is there for partners and developers?
Integrators can join the partner programme on the Partners page. Developers get a REST API and webhooks on the For developers page.
Who makes Sado AI?
Sado AI is made by FERATECH LLC in Tashkent. News on Telegram and Instagram: @sadoai_uz.
Try Sado on your own calls.
Talk to the operator on the site or call 78 778 01 23 — this is exactly what your customers will hear.