Articles · 20 articles
Call scripts: ready examples in Uzbek and Russian
Phone scripts in Uzbek and Russian for sales, bookings, reminders, surveys and complaints. How to answer “too expensive”, “I’ll think about it” and “no time to talk”, and how to write a script for an AI operator.
- 5 min read
How to write a phone sales script in Uzbek, with ready phrases and a sample call
A phone sales script in Uzbek has 6 parts: greeting, reason, questions, offer, objection, next step. Spoken phrases, a sample call and how to test it.
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Outbound call script in Uzbek and Russian: a ready text and how to pick the language
An outbound call script in Uzbek and Russian side by side: introduction, reason, permission, questions, next step. Which language to start in and whom to call.
Read - 4 min read
What to say when a customer says “too expensive” on the phone: 4 steps and ready phrases
When a customer says “too expensive”, don’t defend the price: ask what they compare it with. Four steps, ready phrases, what not to say and a sample call.
Read - 4 min read
What to say when a customer says “I’ll think about it” on the phone
“I’ll think about it” isn’t a no: one gentle question shows what they’re weighing; give the missing piece and agree a callback date. Phrases and a sample call.
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What to say when a customer has “no time to talk”: ready phrases and a sample call
When a customer says “no time”, don’t drag it out: give the reason in one sentence, offer two exact callback times and call back right then. Ready phrases.
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BANT questions on the phone: how to ask about budget, need, timing and the decision maker
With BANT you learn four things on a call: need, timing, budget and who decides. The right order for the phone, polite phrases, a scoring table and an example.
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Appointment booking phone script: 7 steps, ready phrases and a sample call
A phone booking script: pin down the service, offer two exact times, take name and number, read the booking back, remind the day before. Phrases, sample call.
Read - 4 min read
How to end a phone call with a customer well: what to say in the last 30 seconds
At the end of a call, sum up, say who does what by when, ask what’s still open and say goodbye warmly. Ready phrases, common mistakes and a sample ending.
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A customer asks “how much is it?” on the phone: how to answer, with ready phrases
Asked “how much is it?”, don’t hide the price: give a price or range, what it includes and one question for the exact sum. Formula, ready answers, sample call.
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Callback request script: how to take a request to call back and keep the promise
When taking a callback request, note five things: name, number, topic, a good time, and who calls back by when. Ready phrases, a sample call and a checklist.
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A customer calls to complain: the call script and the phrases to use
A complaint call script: listen, apologise, ask three questions, give a fix and a deadline. Ready phrases, a sample call and when to pass it to a manager.
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How to test two versions of a call script: A/B testing step by step
A/B test a call script: change one line, split the list at random, call both halves at the same hours and compare one number. Step by step, with an example.
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How to write a script for an AI voice operator: how it differs and a sample
How to write a script for an AI phone operator: goal, greeting, questions, facts, what not to promise and when to transfer to staff. A sample and how to test.
Read - 4 min read
10 common phone script mistakes and how to fix them
10 common call script mistakes: a long greeting, formal language, price before need, too many questions, no way to say “no”. A ready fix for each, with phrases.
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How to upsell and cross-sell on the phone without pushing
Upselling by phone: when to offer, how to give price and benefit in one line, and how to take a “no”. Ready lines for five businesses and a sample call.
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Reminder call script: a ready template for appointments, meetings and home visits
A reminder call script: a fill-in template, replies for “I’ll come”, “let’s move it” and “not sure”, what to do if someone else answers, and when to call.
Read - 4 min read
Customer survey call script: what to ask and what to do with the answers
A survey call script: ask permission, 3–5 questions, a score, one open question, and what to do with a low score. A ready sample without leading questions.
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A customer left their number on Instagram: the call script, first line and sample call
A call script for Instagram leads: the first line by source, 2–3 questions, price, the next step and what to say to “just DM me”. With a sample call.
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A customer says “we already have a supplier”: what to say, with a sample call
How to answer “we already have a supplier”: don’t argue, ask two questions, offer to be a backup supplier or a trial order. Ready lines and a sample call.
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Payment reminder call script: what to say before the due date, on the day and when it’s late
A payment reminder call script: what to say before the due date, on the day and when late, and replies to “I’ve paid” and “no money now”. No card details asked.
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