Yordamchi, the Sado portal assistant: what to ask it and how to give it jobs
Sado AI team · · 4 min read
In short
Yordamchi is the assistant in the Sado portal: you ask about your calls, requests and auto-calls in plain words, and it answers with links to the call or request concerned. Useful questions: “What happened today?”, “Which questions couldn’t it answer?”, “What needs attention?”, “How many minutes did we use this month?”. You can also give it a job, such as calling a list from Excel or blocking a number. But Yordamchi only shows and prepares: you confirm every action with the button on its card.
What Yordamchi is and where to find it
Yordamchi opens from any page of the portal. It can see which page you’re on, so you can ask about that page too: in the settings, “What should I fill in here?”, or on a call page, “What happened on this call?”.
Its answers come from your company’s calls, requests and auto-calls in the portal. Each answer has a link such as “Open the call” or “Open the request”. Check any important number through that link.
Who asks what
| Who | Question | Why |
|---|---|---|
| Owner | “What happened today?” | A short daily report |
| Owner | “How many minutes did we use this month?” | Keeping an eye on costs |
| Head of sales | “How many good leads this week?” | The sales plan |
| Receptionist | “Summarise yesterday’s calls” | The morning routine |
| Whoever owns the operator | “Which questions couldn’t it answer?” | Filling gaps in the facts |
| Manager | “What was discussed with this customer?” | Preparing for a call |
| Whoever runs auto-calls | “Why did this list stop?” | Checking an auto-call |
Giving it a job: Yordamchi prepares, you confirm
You can hand Yordamchi a job: call a list or block a number. It prepares the job and shows it as a card. Nothing happens until you press the button on that card. To call a list:
- Upload the Excel file to Yordamchi.
- Write what to do: “Call the people on this list and remind them about tomorrow’s appointment.”
- Read the card: it says what will be done and to whom.
- If it’s right, confirm with the button. If not, don’t confirm, and rephrase your request more precisely.
Only put people you may call on the list: those who left a request, gave consent or are your customers. How to prepare the list: calling a list from Excel or Google Sheets.
A daily and weekly routine
- Every morning: “Summarise yesterday’s calls” and “What needs attention?”. Then go to Requests.
- Every Friday: “Which questions couldn’t it answer?”. Add the answers to the operator’s facts.
- While an auto-call is running: “How are the auto-calls going?”.
- At the end of the month: “How many minutes did we use this month?” and “How many good leads this month?”.
For example, on Monday morning the owner asks “What needs attention?”. Yordamchi replies that three customers’ callbacks are overdue and links to each. The owner opens the requests and assigns them to a salesperson. It takes five minutes, without going through every section of the portal.
How to ask good questions
- Name the period: today, yesterday, this week, this month. Not “How many requests?” but “How many requests this week?”.
- One topic per question: calls first, then auto-calls.
- Ask on the right page: open a request and ask “What was discussed with this customer?”, and Yordamchi answers about that customer.
- Before acting on an answer, open the link and look at the recording or request yourself.
Yordamchi and the operator: the difference
The operator talks to your customers on the phone: it answers in Uzbek or Russian, takes notes and books appointments. More: AI operator for incoming calls. Yordamchi chats with you and your staff in the portal and explains what came out of those calls.
In Sado you pay for the minutes spent talking with customers, 800 so‘m a minute, no monthly fee: Sado pricing. Hear the operator yourself: try it live.
Questions
Can Yordamchi do things on its own?
No. It only shows and prepares. You confirm every action, such as calling a list or blocking a number, with the button on its card.
What data can Yordamchi see?
Your company’s calls, requests and auto-calls in the portal. Each answer has a link to open the call or request it refers to.
What can I ask Yordamchi?
Anything in plain words: “What happened today?”, “Which questions couldn’t it answer?”, “Why did this list stop?”. More answers: Sado FAQ.