Delivery and restaurants
AI phone ordering for delivery and restaurants: no queue at peak hours
Sado handles AI phone ordering for delivery services and restaurants. It takes the order and the address, answers “When will it arrive?” and calls customers to confirm orders. At lunch and dinner, when calls peak, there is no queue: more than ten conversations at once, in Uzbek and Russian.
Never busy at lunch and dinner
At peak hours calls come in together. While a human operator talks to one customer, the rest hear a busy tone. Sado answers each call in about a second and handles more than ten at the same time, so nobody waits.
AI phone ordering for delivery: dishes, address, payment
Menu and prices
Dishes, prices, minimum order and delivery fee, from your facts. What it doesn't know, it doesn't make up.
Address and landmark
Asks for the street, building, flat, a landmark and a phone number, then reads them back to confirm.
Payment method
Cash or card: it asks the questions you set.
Orders visible at once
Order items and address in the portal, as separate fields. Straight into Bitrix24.
Order status and confirmation calls
Asked “When will it arrive?”, the operator answers from your delivery times and terms. For a question about a specific order, it takes the order number and passes it to your staff or transfers the call. Orders from your website and other channels get a confirmation call from the operator.
At night and in two languages
If you deliver in the evening and at night, the operator works then too: 24/7, weekends and holidays included. It answers in the caller's language, Uzbek or Russian. You set the working hours and call limits.
Connected to your systems
Bitrix24
Ready connection: a call card with the recording and transcript, and a lead or deal is created.
1C, MoySklad, Google Sheets
Our team connects these and other systems.
Webhook and API
For any other system: order details are sent to your software.
A call to a delivery service: an order
Sado: Hello, Lazzat delivery, this is Malika.
Caller: Hi, I'd like two lavash wraps and one large pizza.
Sado: Sure: two lavash and one large pizza. What's the address?
Caller: Yunusobod, block four, building twelve, flat twenty-five.
Sado: Yunusobod, block four, building twelve, flat twenty-five, is that right? Cash or card?
Caller: That's right, cash. When will it arrive?
Sado: Within forty minutes. Your order is in. Enjoy your meal!
Price
Pay as you go: only talked minutes, 800 so‘m a minute, no prepayment. Talk more and monthly packages go down to 600 so‘m. You keep your number.
See pricingFrequently asked questions
How does AI phone ordering for delivery work?
The operator names dishes and prices from your menu, takes the order, address and payment method, and reads the order back. The order appears at once in the portal and your CRM.
How many calls can it take at once?
More than ten. It answers each call in about a second, so customers don't wait in a queue.
Where does it get the restaurant's menu?
You give the menu, prices and delivery terms during setup. The operator only uses those facts and doesn't make things up.
Can it tell a customer where their order is?
General questions it answers from your delivery times and terms. For a specific order it takes the number and passes it to your staff or transfers the call.
Where do the orders go?
To the Sado portal: recording, transcript, order items and address. Bitrix24 has a ready connection; our team connects 1C, MoySklad, Google Sheets and other systems.
How much does it cost?
Only talked minutes: 800 so‘m a minute. For example, a hundred two-minute calls a day come to about 4.8 million so‘m a month.
Try Sado on your own calls.
Talk to the operator on the site or call 78 778 01 23 — this is exactly what your customers will hear.