Comparison
AI vs call center: cost, differences and when you still need people
Before you pay for call center outsourcing in Tashkent or hire operators, do the math. Operators need salaries, shifts and training; with Sado you pay only for talked minutes, 800 so‘m a minute, with no monthly fee. Here is an honest comparison, including when you still need your staff.
What a call center or in-house operators need
An operator costs more than a salary. Answering calls day and night takes people, time and supervision.
Salaries and three shifts
24/7 usually needs three shifts, plus someone to cover days off.
Training and turnover
A new operator needs time to learn your prices, services and script. When someone leaves, you train the next one.
Sick days and leave
When an operator is ill or on leave, calls go unanswered or the load falls on everyone else.
Queues at peak hours
On the day an ad runs, or at lunchtime, the line is busy: callers wait or hang up.
Call center outsourcing
An outside call center also has to learn your product, agree a script with you and have its call quality checked.
What the Sado AI operator gives you
Pay per minute only
No salaries, no monthly fee, no setup fee. A talked minute costs 800 so‘m.
No queue, day and night
Answers in about a second and handles more than ten calls at the same time. Nights, weekends and holidays too.
The same quality every call
Speaks in your company's name, with your wording and tone, and asks every caller the questions you set.
Every call recorded
Recording, full transcript, collected answers and bookings in the Sado portal. Straight into Bitrix24.
Uzbek and Russian
The operator answers in the language the caller speaks.
You keep your number
The operator connects to your current number over SIP. Our team does the setup.
Example: operator salaries vs Sado
For example, say an operator earns 6 million so‘m a month. For 24/7, three shifts alone are 18 million so‘m in salaries a month, before cover for days off, desks and training. With Sado, a hundred two-minute calls a day cost about 4.8 million so‘m a month, nights and weekends included. Enter your own numbers in the calculator on the home page, and see the per-minute prices on the pricing page.
When you still need people
An AI operator does not replace your whole team. A complex complaint, a large deal or an unusual case needs an experienced person. Sado transfers such a call to a staff member's phone by the rule you set. If the answer is not in your information, it does not make one up: it says a manager will call back and creates a task. Give Sado the routine calls and keep your staff for sales and difficult cases.
Price
Pay as you go: only talked minutes, 800 so‘m a minute, no prepayment. Talk more and monthly packages go down to 600 so‘m. You keep your number.
See pricingFrequently asked questions
AI vs call center: which is cheaper?
It depends on how many calls you get and how long they are. Sado has no salaries and no monthly fee; you pay only for talked minutes. Enter your numbers in the calculator on the home page to see the difference.
How is it different from call center services?
There is no queue: more than ten calls at the same time, day and night. Every call is recorded, with the transcript and result in the portal and your CRM.
Do I have to let my operators go?
No. Sado takes the routine calls and transfers complex cases to your staff by the rule you set.
What if the AI operator doesn't know the answer?
It doesn't make one up. It says a manager will call back and creates a task.
Can I use it only at night and on weekends?
Yes. You set the operator's working hours. You pay only for talked minutes.
Do I have to change my number?
No. The operator connects to your city or mobile number over SIP, and customers keep calling the same number.
Try Sado on your own calls.
Talk to the operator on the site or call 78 778 01 23 — this is exactly what your customers will hear.