How to say prices and numbers in Uzbek on the phone: so‘m, phone numbers, dates
Sado AI team · · 4 min read
In short
On the phone, say prices in full with the currency: “bir million ikki yuz ming so‘m” (1,200,000 so‘m), not “bir ikki” or “ikki yuz ellik”. If the caller buys several, give the total; with a discount, give the final price, not the percentage. Read phone numbers back in the groups people use: “to‘qson, bir yuz yigirma uch, qirq besh, oltmish yetti”. Give times with the part of day and dates with the weekday. An AI operator gives prices from your company’s information; check it in a test call.
How to say a price: in full, with the currency
- Don’t drop “ming” (thousand) or “so‘m”. In a shop “ikki yuz ellik” is clear; on the phone the caller hesitates. Say “ikki yuz ellik ming so‘m”.
- No shorthand: not “bir ikki” or slang like “lyam”, but “bir million ikki yuz ming so‘m”, “bir yarim million so‘m”.
- Say big prices slowly, in chunks: “uch million — ikki yuz qirq ming — so‘m”.
- Say an important price twice: in the answer and again before goodbye.
- If the price can change, say so: “today’s price”, “the offer runs until Friday”.
From writing to speech
| Written | Say it like this on the phone |
|---|---|
| 1,200,000 so‘m | “bir million ikki yuz ming so‘m” |
| 1,500,000 so‘m | “bir yarim million so‘m” or “bir million besh yuz ming so‘m” |
| 250,000 so‘m | “ikki yuz ellik ming so‘m” |
| 85,000 × 3 | “bittasi sakson besh ming, uchtasi ikki yuz ellik besh ming so‘m” (“85,000 each, 255,000 for three”) |
| 90 123 45 67 | “to‘qson, bir yuz yigirma uch, qirq besh, oltmish yetti” |
| 15:00 | “kunduzi soat uchda” (“three in the afternoon”) |
| 15.11 | “o‘n beshinchi noyabr” plus the weekday |
Phone numbers, dates and times
- Write the number in the groups the caller uses and read it back the same way: the code, then three, two and two digits.
- Check numbers that sound alike: “to‘qqiz” (9) and “to‘qson” (90), “sakkiz” (8) and “sakson” (80), “yetti” (7) and “yetmish” (70). If unsure: “nine, a single nine?”
- Give times with the part of day: “ertalab o‘nda” (ten in the morning), “kunduzi uchda” (three in the afternoon), “kechqurun yettida” (seven in the evening). “At three” alone isn’t enough.
- Add the weekday to dates: “tomorrow, Thursday” or “the fifteenth of November, Sunday”. The caller understands without a calendar.
- At the end, repeat it all in one sentence: day, time, price, number.
Don’t leave the maths to the caller
If the caller asks “how much for three?”, don’t make them open a calculator: give the total. With discounts, too, give the final price, not the percentage: “with 20% off, it’s sixty-four thousand so‘m each, not eighty”. If delivery costs extra, include it so there are no surprises later.
For example, a call to a building materials shop. Prices and numbers here are only an example:
Sado: Assalomu alaykum, Kafel Market, Malika speaking.
Caller: Hello. Do you have white tiles? How much per square metre?
Sado: Yes. One hundred and thirty-five thousand so‘m per square metre. How many do you need?
Caller: Twenty-four square metres.
Sado: Twenty-four square metres is three million two hundred and forty thousand so‘m. We can deliver tomorrow afternoon, between two and five.
Caller: Fine, put it down. My number is ninety-four, six eleven, twenty, thirty.
Sado: Reading it back: ninety-four, six eleven, twenty, thirty. Is that right?
Caller: Yes, that’s right.
How an AI operator says prices and numbers
Sado’s Uzbek-speaking AI operator gives prices from your company’s information and doesn’t invent what it doesn’t know: if a price isn’t on the list, it says a manager will call back. When a phone number is dictated in groups, it doesn’t cut in after the first group; it waits to the end.
Check it in a test call: ask a price, say “how much if I take three?”, dictate your number in groups, then look at the transcript and the saved number in the portal. On incoming calls: AI for incoming calls. Sado’s own price is said the same way: “daqiqasi sakkiz yuz so‘m”, 800 so‘m a minute; see pricing. Try it live or call 78 778 01 23.
Questions
Can I drop “ming” when saying a price?
Not on the phone. Say it in full, “ikki yuz ellik ming so‘m”: the caller compares prices with other shops and may leave if they mishear.
How should a price be written in a text message?
In figures, with spaces and the currency: “1 200 000 so‘m”. On the phone, say it in words, in full.
Could an AI operator quote a wrong price?
It quotes only from the information your company gave it and doesn’t make prices up. When a price changes, update the information and check with a test call.