How to get IP telephony in Uzbekistan: provider, number, channels and price
Sado AI team · · 4 min read
In short
In Uzbekistan, IP telephony comes from telephony and internet providers, for example Sarkor or UTeL. The contract is in the company’s name, you get a city number (in Tashkent it usually starts with 71 or 78) and a few channels. Ask first: do they give a SIP login and password, how many channels the tariff has, what a minute to mobiles costs and what an extra channel costs. Once connected, test with two calls at once. IP phones, a mini-PBX or an AI operator then connect to that number.
Who provides IP telephony
IP telephony is sold by telephony companies and internet providers. Most give a company a city number and a SIP connection. In Tashkent, city numbers usually start with 71 or 78; in the regions each city has its own code.
The contract is usually in the company’s name, and the provider tells you which documents it needs. Put the number in the company’s name, not an employee’s: if the employee leaves, the number stays with you. Some tariffs only work over the provider’s own internet, so ask about that up front too.
Questions to ask the provider
- Do you give a SIP login, password and server address? Can we connect the number to our own PBX or to an AI operator?
- How many channels are in the tariff, and what does an extra one cost?
- Does the number work over any internet, or only yours?
- What does a minute to mobiles, other cities and abroad cost?
- Do customers see our number when we call out?
- Can we pick an easy-to-remember number, and is that extra?
- What happens to the number if a payment is late or we change tariff?
What the price is made of
| Cost | When you pay | What to check |
|---|---|---|
| Connection | Once | Whether choosing the number and setup are included |
| Monthly fee | Every month | How many channels and minutes it includes |
| Extra channel | Every month | Whether you have enough for busy hours |
| Calls | Per minute | Rates to mobiles and other cities |
| Equipment | Once | Whether you need IP phones and a mini-PBX, or an app is enough |
Ask two or three providers for prices in writing and compare them on the same questions. A cheap monthly fee with expensive minutes can cost more in the end.
Steps to connect
- Work out the channels: calls in the busiest hour × average minutes ÷ 60, plus a reserve.
- Get answers to the questions above from two or three providers.
- Sign the contract and choose the number.
- Get the SIP details and keep them somewhere safe.
- Connect the phones, the PBX or the service.
- Test: call from a mobile, make two calls at once, check which number shows when you call out.
- Only then put the number on the website, maps and ads.
Watch the calls in the first week: if customers hear a busy tone or can’t get through, add channels. Check again before an ad campaign starts.
Connecting an AI operator to the number
If the number runs on SIP, Sado’s AI operator can join it. It answers every call at once, nights and weekends included, and speaks Uzbek and Russian. It makes outgoing calls from the same number, so customers see a familiar number. Sado handles more than ten conversations at once, but how many get through the number depends on your channels.
You get the SIP details from the provider; Sado’s team does the rest of the connection and setup. Sado charges no connection fee; you pay only for talked minutes. More: incoming calls, outgoing calls and connecting your number step by step. What SIP is: read here. Try it live.
Questions
What does the office need for IP telephony?
If staff talk from the office, you need stable internet plus IP phones or a computer app (softphone). If an AI operator answers the calls, no office equipment is required: the number goes from the provider straight to the operator, and transfers reach staff on their own phones.
Can we get IP telephony outside Tashkent?
Yes, many providers work in the regions too. Check in advance that the number will carry your city’s code and that a SIP connection is available.
Can our old ordinary number move to IP telephony?
It depends on which provider holds it. First ask that provider whether it can deliver the number over SIP: then the number doesn’t change.
Which provider does the AI operator need?
Any provider that offers a SIP connection, for example Sarkor or UTeL. If yours is another one, write to us and we’ll look at it together.