Corporate medical check-ups: how to book hundreds of employees by phone
Sado AI team · · 4 min read
In short
In a corporate check-up the clinic books many employees of one company across several days. The order: first get a list from HR with names, phones and shifts, work out how many people you can see a day, then call each employee, offer two exact times and give the preparation rules. Send the company a daily report of who booked, who refused and who couldn’t be reached, and never give test results by phone. An AI operator can make this many calls in Uzbek and Russian.
Who calls whom
The company signs a contract with the clinic and hands over a staff list. Then there are two ways: employees call the clinic themselves to book, or the clinic calls each of them. In the first, your line is jammed for a week and many never call. In the second, you control the schedule. Agree the way with HR in advance, and have the company tell staff: “The clinic will call you.”
What to agree with HR
- The list: name, phone, department, shift. No diagnoses or medical history.
- Staff should know in advance that the clinic will call; the company tells them.
- The check-up package: which doctors and tests, and any difference for men and women.
- Dates: when the check-up starts and when it must finish.
- Shifts and working hours: who can be invited when.
- The report: who gets it and in what form. Usually just who came and who didn’t, not results.
Who receives the results depends on the contract and the law. Uzbekistan has a law on personal data: if in doubt, ask a lawyer.
A day-by-day plan: simple arithmetic
First work out how many people you can see a day; often the slowest room, such as ultrasound, sets the limit. Then split the list into days. An example:
| Item | Example |
|---|---|
| Employees | 200 people |
| Clinic sees per day | 24 people (8:00–12:00, 2 people every 20 minutes) |
| Working days needed | 200 ÷ 24 ≈ 9 days |
| Buffer for no-answers and moves | +1–2 days |
| Start calling | 5–7 days before the first check-up day |
These numbers are only an example. Put the day shift in the first morning hours, and night-shift workers on the morning after their shift.
The call to an employee
- Say who you are and why you’re calling: “Shifo-Line clinic, about the check-up under the contract with the Oltin Don plant.”
- Offer two exact times that fit their shift: “Tuesday 8:20 or Wednesday 9:00?”
- Give the preparation by the clinic’s rules, for example an empty stomach for the blood test and bringing a passport.
- Say how long the check-up takes, so they know how long to be away from work.
- If they refuse, note the reason briefly for the HR report. Don’t push.
Sado: Assalomu alaykum, this is Malika from Shifo-Line clinic. Is that Sardor?
Caller: Yes, speaking.
Sado: I’m calling about the annual check-up under the contract with the Oltin Don plant. Tuesday 8:20 or Wednesday 9:00, which suits you?
Caller: I’m on the evening shift, so Wednesday morning.
Sado: Fine, you’re booked for Wednesday at 9:00. There’s a blood test, so come on an empty stomach and bring your passport. It takes about two hours.
Caller: Got it, thanks.
Sado: We’ll call to remind you on Tuesday. Have a good day!
The report for the company
Send HR one table every day:
- booked: name, day and time;
- refused, with the reason, such as “on holiday” or “did it at another clinic”;
- phone off or no answer, so HR can reach them;
- didn’t come, to rebook the next day.
Handing hundreds of calls to an AI operator
You upload the staff list as an Excel file in the Auto-calls section of Sado’s AI outbound calls: up to 10,000 people in one auto-call. You set the calling hours and a daily limit, and can stop it with one button. The operator, Malika or Shohruh, talks with each employee in Uzbek or Russian, books a time that fits their shift and reminds them before the check-up.
Each call’s recording, transcript and answers are in the portal; download the results to Excel and send them to HR. Working with lists: calling a list from Excel. More: AI phone receptionist for clinics. Try it live or call 78 778 01 23.
Questions
May we call an employee without their consent?
The company provides the list and warns staff in advance. Anyone who says “don’t call me” isn’t called again, and you note it in the HR report.
What if some employees speak Russian?
The operator speaks the employee’s language, Uzbek or Russian. Mixed speech stays in Uzbek, and it switches language when asked.
How much does calling 200 employees cost?
Sado charges only for talked minutes: 800 so‘m a minute. For example, two minutes per employee on average: 400 × 800 = 320,000 so‘m, reminders extra.